Effective Feedback for Chefs: Master These 3 Strategies
At Mawave Marketing, a thriving company with 150 employees and prestigious clients like Red Bull, Nike, and Lidl, feedback is no longer a spontaneous occurrence but a structured and planned event that takes place twice a year. This shift, spearheaded by the company's founder and CEO, Jason Modemann, has brought about significant improvements in communication, team development, and feedback processes.
In these growth conversations, concrete examples are used, especially for critical points, and active self-request for feedback is encouraged. The structure of these conversations helps both the leader and the team members, with planning, use of guiding questions, competence profiles, goal reviews, and addressing emotional or interpersonal topics all playing crucial roles.
Jason Modemann believes that growth is important and it's the leader's responsibility to foster it. He views feedback not just as a tool for assessing performance, but as a strong tool for leaders, enabling development, providing perspectives, and guiding direction. He also believes that feedback is a means to help others grow beyond themselves.
During these conversations, it's important to let the counterpart speak, listen, and ask questions. These conversations create a space for growth and help clarify where development has taken place and where there is still room for improvement. They focus on potential for growth and development, discussing next steps together and clearly stating potential areas for improvement.
Emotional or interpersonal topics are addressed in these growth conversations. They involve evaluating individual goals, giving a personal assessment, making conversation notes, and setting new goals. Jason Modemann himself requests feedback on his leadership skills, focusing on areas of improvement such as clarity, speed, and distance.
These changes have transformed the way feedback is handled at Mawave Marketing, making it a more constructive and growth-oriented process that benefits everyone involved.
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