Announced Winners of the Flyer's Preferred Awards
The 2025 AirlineRatings Flyers' Choice Awards: Passengers Vote for Their Favourite Airlines
The results of the 2025 AirlineRatings Flyers' Choice Awards have been announced, highlighting the airlines that passengers worldwide ranked as their favourites. These awards, which are based solely on traveller feedback, provide an authentic insight into which carriers are truly winning over passengers.
In the Southeast Asia region, Singapore Airlines was ranked the most preferred, with Philippine Airlines (PAL) coming in second, followed by Malaysia Airlines. In the UK/Europe region, British Airways was voted the preferred airline, followed by Lufthansa and Air Baltic.
The awards also cover categories beyond regional preferences such as Best Cabin Crew, Best Uniform, and Greatest Peace of Mind. Qantas, Singapore Airlines, and Qatar were ranked in the top 3 for the Airline That Gave the Greatest Peace of Mind When Flying award. Singapore Airlines won the Best Cabin Crew Uniform award.
In the USA/Canada region, Delta was ranked as the preferred airline, with Air Canada coming in second. In the Central/South America region, Avianca was ranked as the preferred airline, followed by LATAM and Copa. In the North Asia region, Cathay Pacific was ranked as the preferred airline, with Japan Airlines coming in second and Korean Air in third place.
The Australia and Pacific Ocean region saw Qantas as the preferred airline, with Virgin Australia coming in third. In the Middle East and Africa region, Emirates was ranked as the preferred airline.
Seven airlines were selected for the Airline That Gave the Greatest Peace of Mind When Flying award to reflect AirlineRatings' seven-star safety rating. Qantas won the Best Airline Livery award, and Air New Zealand was ranked third in the Best Airline Livery category.
Voting for the awards opened on April 3, 2025, allowing travellers to nominate their preferred airline in any region they had flown. The voting process was conducted starting April 3, 2025, with thousands of verified votes reflecting authentic passenger preferences.
The 2025 Flyers' Choice Awards emphasise real traveler feedback rather than expert-only judging, offering insight into which airlines passengers truly favour. The awards recognise outstanding performance in several unique categories, including Favourite Airline by Region, Best Cabin Crew Service, Best Cabin Crew Uniform, Most Eye-Catching Aircraft Livery, and Airline That Gave the Greatest Peace of Mind.
Airline news: The 2025 Flyers' Choice Awards revealed that Singapore Airlines was the most preferred airline in the Southeast Asia region, while Qantas won the Best Cabin Crew Uniform award.
Lifestyle: In the USA/Canada region, Delta was ranked as the preferred airline for travel, making it a popular choice among passengers for their travels.