Airline Evaluation by Jayden Han: Experiences with Malaysia Airlines
In a passenger review by Jayden Han, published on 19th July 2025, the economy cabin service on Malaysia Airlines was highly commended. The flight, which was on an A330 aircraft adorned with a Manchester United livery, boasted a spacious legroom, a notable improvement compared to other economy cabins.
However, Han's review noted some usability issues with the aircraft's Personal TV (PTV) system, finding it somewhat old and difficult to operate. This sentiment was shared by other passengers who also found the reliance on streaming entertainment to personal devices rather than traditional in-flight screens inconvenient.
Overall, the economy experience on Malaysia Airlines in mid-2025 offers a mix of good in-flight service and food, along with some compromises in entertainment system modernity. The generous legroom in many cases is a significant advantage, making the journey more comfortable for passengers.
This assessment aligns with Malaysia Airlines' operation of a mix of newer and older A330 aircraft. While business class upgrades are underway, improvements to the economy seat design are expected later in 2025.
The review did not provide any information about the food or other amenities offered during the flight. Neither did it mention specific comments about the check-in process or baggage handling. As of now, no comments have been made on Han's review.
The flight in question was from Beijing to Kuala Lumpur. Despite the minor drawbacks, the overall service provided by Malaysia Airlines was rated as very good by the passenger.
Traveling in the economy cabin on Malaysia Airlines was enjoyable, thanks to the spacious legroom and good in-flight service. However, the traveler found the Personal TV system outdated and inconvenient, an issue shared by other passengers.
Despite the usability issues with the entertainment system, the lifestyle offered during the flight from Beijing to Kuala Lumpur on Malaysia Airlines was rated as very good by the traveler, with no comments on food or other amenities.
